Our Business Model - Full Transparency
Assalamu Alaikum and welcome to our store.
In accordance with Islamic principles of honesty and transparency in business dealings, we want to be completely clear about how our business operates:
How We Operate:
- We operate as an agent/intermediary connecting you with trusted suppliers
- We do not physically own or stock the products displayed on our website at the time of your order
- Products are sourced from verified, reliable suppliers who ship directly to you
- We receive a commission for facilitating these transactions, similar to a Ju'ala contract in Islamic finance
Our Commitment to You:
- Full payment in advance: We follow Salam transaction principles where payment is made upfront
- Clear product descriptions: All products include detailed specifications, sizing, colors, and materials
- Specified delivery times: We provide exact delivery timeframes (not vague estimates)
- Guaranteed delivery: We take full responsibility for ensuring your order reaches you
- Halal products only: All items are verified to be permissible according to Islamic guidelines
Islamic Compliance:
This business model follows the Ju'ala contract structure permitted in Islamic finance, where:
- The supplier (Ja'il) offers products
- We (Amil) act as agents to find customers
- Compensation comes from the commission on sales
- Full transparency is maintained at all times
Customer Rights:
- If any product fails to arrive or doesn't match description, we provide full refund or replacement
- We maintain liability for all orders until successful delivery
- Clear return and refund policies